LEGAL INFORMATION
Effective date: July 28, 2026
Aureon Medical respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how information is collected and used when individuals communicate with us through WhatsApp or interact with our website.
Information We Collect
We may receive information that users choose to provide when contacting us, including name, phone number, message content, attachments, and other information included in the conversation. We may also process basic technical and usage information needed to operate, secure, and improve our communication services.
How We Use Information
We use information to respond to enquiries, provide customer support, manage and improve communications, maintain service security, prevent misuse, comply with applicable legal obligations, and protect our legitimate interests.
WhatsApp and Service Providers
Communications may be processed through WhatsApp and service providers that support our communications and technical operations. Their handling of information is subject to their own terms and privacy practices. We only share information when necessary to provide the requested service, operate our systems, meet legal requirements, or protect rights and safety.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including support, security, record-keeping, and legal compliance. Retention periods may vary according to the nature of the information and applicable requirements.
Data Security
We apply reasonable administrative and technical measures designed to protect personal information. No method of transmission or storage is completely secure, and absolute security cannot be guaranteed.
Your Rights
Depending on applicable law, users may have rights to request access to, correction of, restriction of, objection to, portability of, or deletion of their personal information. To submit a privacy request, email davide_city@hotmail.com. We may need to verify the requester’s identity before completing a request.
International Processing
Information may be processed in countries other than the user’s country. Where required, appropriate safeguards are used for international transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date shown above indicates when it was last revised.
Contact
For privacy questions or requests, contact davide_city@hotmail.com.